Friday, May 20, 2005

When Partners Don't Speak the Same Language

Well, not actual language, but are they talking on two different channels. I just talked to someone who is frustrated because a person she's involved with on a project is a "Generalist," talks in concepts and does not give details. She commented on how their constituents are going to want and expect the details. The partner on the other hand feels that if they give too much information they will overwhelm their constituents which will leave them confused and unhappy. He wants to open dialogue and get them thinking.

Interesting that I just came from the seminar that Ed gave on Magical People Skills. Based on the information I gleaned from this seminar, I see this as a difference of styles with one being Macro and the other being Micro. The truth is they are both right. Some people will be overwhelmed by a detailed presentation and others will feel cheated by a presentation with concepts and no implementation strategies. And the truth also is that some will be thrilled with both.

It's great to have these skills. It is clear the more you know about people, how they behave and why, the better you will be able to communicate with them in a way that will allow you to gain better understanding.

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