While I was looking at my website statistics I was surprised to see that my hits were up 43%. As I started to dig deep to understand the source of this new found traffic, I discovered something interesting. I was receiving hits from websites that I had testimonials on. For example I gave a testimonial to Michel Neray who posted it on his website www.essentialmessage.com. Honestly, I was so excited about his workbook that I emailed him a thank you. I was surprised and glad to see he posted it and added a link to my site. Just that one act added traffic to my website.
What is my point? You are leaving opportunity on the table by not soliciting testimonials and giving testimonials. If you make it a practice to get testimonials and add it to your page with a link to their website, you will not only improve your traffic but the traffic of the person who gave you the testimonial. Likewise if you do the same for someone you are happy with, you will improve both yours and their traffic. There are many lessons, but the main one is that it pays in many ways to show gratitude.
I say go out and be grateful and then tell someone about -- post it on your website or blog!
Showing posts with label Nurture. Show all posts
Showing posts with label Nurture. Show all posts
Tuesday, January 12, 2010
Saturday, October 03, 2009
The Ultimate in Customer Service
I am an old movie fan, and I am also a huge John Wayne fan. Whenever I get a chance I can be found watching one of his movies. Recently, I watched The Quiet Man and was struck by the opening scene - I have attached a link here for you - The Quiet Man
What does this have to do with Ultimate Customer Service? Notice as you watch how all John Wayne wants is directions to a town. The motley crew do their best to tell him how to go, but they are too busy with their own ideas, not really listening and thinking in their own little worlds (speaking local jargon). Then notice how quietly in the back ground someone comes along picks up his bag and then takes him to the town. He is a man of action - Ultimate Customer Service.
What can you do to provide Ultimate in Customer Service? Is there someone who just wants you to take them by the hand and make something happen? People will pay well for that level of service! Are you listening to your customers and giving them good information? Are you speaking in jargon?
If you haven't seen the movie, it is worth getting. It is a classic and a keeper. I find many parallels to business through out the movie, but it is also just a fun movie.
What does this have to do with Ultimate Customer Service? Notice as you watch how all John Wayne wants is directions to a town. The motley crew do their best to tell him how to go, but they are too busy with their own ideas, not really listening and thinking in their own little worlds (speaking local jargon). Then notice how quietly in the back ground someone comes along picks up his bag and then takes him to the town. He is a man of action - Ultimate Customer Service.
What can you do to provide Ultimate in Customer Service? Is there someone who just wants you to take them by the hand and make something happen? People will pay well for that level of service! Are you listening to your customers and giving them good information? Are you speaking in jargon?
If you haven't seen the movie, it is worth getting. It is a classic and a keeper. I find many parallels to business through out the movie, but it is also just a fun movie.
Wednesday, October 24, 2007
Why am I so amazed?
It has been a good week. There have been a lot of reasons for this. The main reason is because I have been doing what I tell my clients to do, consistently behave. After four steady weeks of good marketing behavior it is finally paying off.
The next step -- to continue behaving. It would be really easy to sit back and enjoy the fruits of
my labor. The truth is there is still more work to be done. Just like planting a crop, the job is not done at the harvest. The soil needs to be taken care of afterwords. So to in marketing. As I continue to care for my clients, plan for my meetings and seminars, I must still cultivate. For without cultivation, there is no future harvest.
The next step -- to continue behaving. It would be really easy to sit back and enjoy the fruits of
my labor. The truth is there is still more work to be done. Just like planting a crop, the job is not done at the harvest. The soil needs to be taken care of afterwords. So to in marketing. As I continue to care for my clients, plan for my meetings and seminars, I must still cultivate. For without cultivation, there is no future harvest.
Monday, October 08, 2007
Business Marketing Gym . . . a seed
I have been working on developing this program now for four months. I am so close to launching this I can see it. When I get this close to a new program, I find it hard to sleep because I am so excited. I wake up in the middle of the night with an idea or a plan. It is so strong I have to run down to my computer and type it in so I don't loose the idea.
I think this is true with any great business idea. It starts as a small seed. Some seeds are good and so are some business ideas. Some are not. When the idea or the seed is good, with a little of attention and some TLC, it will grow big and strong. I have been watering and cultivating this idea now for four months and I know in a short time it will be big. That is because I stuck with it. I also had to let it rest a bit. Just like when you plant, you have to let the fields rest a little. I needed to let my ideas rest, and see if I was really committed to making it work. I am glad I did. It is going to be so awesome.
I work with an entrepreneur who has probably 10 business ideas a day. When asked how she manages all of the ideas and runs a successful business, she said she learned a great lesson. Whenever she has an idea that she thinks is really good, she sleeps on if for 72 hours. If after 72 she still thinks it is truly a great idea, she goes for it.
Enjoy the seeds, nurture them when you can and don't be afraid to let go of some.
I think this is true with any great business idea. It starts as a small seed. Some seeds are good and so are some business ideas. Some are not. When the idea or the seed is good, with a little of attention and some TLC, it will grow big and strong. I have been watering and cultivating this idea now for four months and I know in a short time it will be big. That is because I stuck with it. I also had to let it rest a bit. Just like when you plant, you have to let the fields rest a little. I needed to let my ideas rest, and see if I was really committed to making it work. I am glad I did. It is going to be so awesome.
I work with an entrepreneur who has probably 10 business ideas a day. When asked how she manages all of the ideas and runs a successful business, she said she learned a great lesson. Whenever she has an idea that she thinks is really good, she sleeps on if for 72 hours. If after 72 she still thinks it is truly a great idea, she goes for it.
Enjoy the seeds, nurture them when you can and don't be afraid to let go of some.
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